San Diego, CA – February 5, 2025 – Interpreters Unlimited (IU), a leading provider of language services has partnered with Diya Health, a visionary digital health SaaS company, to transform healthcare communication with the introduction of AI-powered interpretation and multimedia translation services. This groundbreaking collaboration is set to revolutionize language access in healthcare systems across the United States, offering immediate, secure, and cost-effective solutions that enhance patient care and provider efficiency.
Integrating state-of-the-art Artificial Intelligence (AI) technology into their offerings, this new AI-powered platform enables seamless, on-demand interpretation and translation, eliminating wait times and ensuring clear communication between healthcare providers, patients, and their families. Designed to meet the growing demand for language access in medical settings, this service is fully HIPAA-compliant and complies with all federal and state healthcare language requirements, including ACA Section 1557.
The AI-powered interpretation service offers instant accessibility without any delays that can arise with traditional interpreter scheduling. Conversations are transcribed in real time, providing an accurate record that can be referenced as needed. The AI-based translation service delivers immediate, comprehensive translations while preserving document formatting and layout, streamlining communication between providers and non-English-speaking patients.
This innovative language solution seamlessly integrates with major Electronic Medical Records (EMR) and Appointment Management Systems (AMS), including Epic and MyChart. By reducing inefficiencies and administrative burdens, the AI-powered platform allows clinicians to save more than 30 minutes per shift. This time savings is particularly valuable during the ongoing national shortage of clinical staff. Additionally, hospitals stand to reduce operational costs significantly, with an estimated $400K in annual savings for a 150-bed hospital.
Security and compliance remain top priorities for IU and Diya Health. The platform utilizes encrypted data storage, single sign-on authentication, multi-factor authentication, and immutable audit trails to ensure information security. Patient data is never shared or sold, and health systems have full control over their information. This AI-driven solution meets and exceeds industry standards for medical interpretation and translation, ensuring both accuracy and confidentiality.
In a recent Forbes article, Forbes Tech Council Member Frederick R. Pedersen said, “AI translation tools have reached an impressive level of precision and can process text in a fraction of the time it would take a human… AI-driven translation tools can elevate the quality and scalability of language services.” The introduction of AI in language services marks a significant shift in how healthcare providers communicate with diverse patient populations. This technology is not replacing human translators but rather augmenting existing language services, offering a flexible and cost-effective alternative where appropriate.
“Our ultimate goal is to create a bridge between Limited English proficiency speakers and the companies that serve them,” said Shamus Sayed, Vice President of Interpreters Unlimited. “Whatever we can do to improve and make services more efficient, we will do. As a tech minded company, we have been weaving AI options into our operations little by little, so in 2025 it only makes sense to collaborate with an AI focused company like Diya Health to take language services to the next level.”
Healthcare professionals can access this AI-powered interpretation and translation service from any smart device, ensuring 24/7 availability. With minimal training required, the platform is designed for immediate use, empowering medical staff to provide equitable and effective care to all patients, regardless of language barriers. It is inevitable that AI is going to be a part of the future of language services, so now is the time to get started with Interpreters Unlimited and Diya Health.
For more information on Interpreters Unlimited visit www.interpreters.com, and for more information on this new AI service email yourteam@interpreters.com or call (800) 726-9891.